How to Stop Pending Payment on PayPal

PayPal is a widely-used online payment platform that allows individuals and businesses to make and receive payments securely. However, sometimes payments may get stuck in a “pending” state, causing frustration and confusion for users. If you find yourself in this situation, here are some steps you can take to stop a pending payment on PayPal.

1. Verify your account: Before attempting any actions, make sure your PayPal account is fully verified. An unverified account may have limitations that prevent you from resolving pending payments.

2. Check the status: Log in to your PayPal account and navigate to the “Activity” page. Look for the transaction in question and check its status. If it says “Pending,” proceed to the next step.

3. Contact the recipient: If the payment is pending because the recipient hasn’t accepted it, reach out to them and request that they take the necessary action to accept or decline the payment. Once they do, the pending status should be resolved.

4. Cancel the payment: If the recipient is unresponsive or you no longer wish to proceed with the transaction, you can cancel the pending payment. Go to the “Activity” page, find the transaction, and click on the “Cancel” option. Confirm your decision, and the payment will be cancelled.

5. Wait for resolution: In some cases, pending payments may resolve themselves automatically after a certain period of time. PayPal typically holds payments for up to 21 days to ensure the security of transactions. If the pending status persists, you may need to wait until the specified time has passed.

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6. Reach out to PayPal support: If the above steps don’t resolve the issue, it’s time to contact PayPal customer support. Explain the situation, provide details about the pending payment, and ask for assistance. PayPal’s support team will guide you through the necessary steps to resolve the problem.


1. Why is my PayPal payment pending?
– Payments can be pending due to various reasons, such as unverified accounts, the recipient not accepting the payment, or PayPal’s security measures.

2. How long does a PayPal payment stay pending?
– PayPal typically holds payments for up to 21 days. If the recipient doesn’t take action within that period, the payment may be automatically cancelled.

3. Can I cancel a pending PayPal payment?
– Yes, you can cancel a pending payment by going to the “Activity” page, finding the transaction, and selecting the “Cancel” option.

4. Will I be charged for a pending payment?
– No, pending payments do not result in charges until they are completed.

5. Can I force the recipient to accept a pending payment?
– No, the recipient has the choice to accept or decline a payment. You can request their cooperation, but ultimately, the decision is up to them.

6. What if the recipient refuses to accept the payment?
– If the recipient declines the payment or fails to take any action, the pending payment will eventually be cancelled, and the funds will be returned to your account.

7. How long should I wait for a pending payment to resolve before contacting PayPal support?
– If a payment remains pending for an unusually long time, it’s recommended to contact PayPal support for assistance.

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8. Can PayPal support cancel a pending payment for me?
– PayPal support can guide and assist you in cancelling a pending payment if necessary.